Manage ticket types

Ticket types are the tiers buyers choose from on your event page. Most events run 1–3 tiers: General Admission, VIP, Early Bird.

Adding a ticket type

Open your event's Edit tab, scroll to Tickets, and click Add ticket type. Each tier has:

• Name — shown to buyers (e.g. "General Admission")
• Price — in your default currency
• Capacity — number available (or unlimited)
• Pricing mode — FIXED (buyer pays what you set) or ADJUSTABLE (buyer picks an amount at or above your minimum)
• Resale allowed — toggle that lets buyers list the ticket on the in-app resale marketplace
• Resale cap — optional maximum ask price when resale is allowed

Adjustable-price tickets

Set pricing mode to ADJUSTABLE to offer:

• A minimum (floor — the lowest a buyer can pay)
• A suggested amount (shown as the default at checkout)

Useful for sliding-scale community events, pay-what-you-can shows, and donation add-ons.

Platform fee handling

Each event chooses how the platform fee is applied:

• PASS_THROUGH — fee added on top of your price (buyer pays it)
• ABSORB — fee comes out of your ticket price (you receive less per ticket)

Change this in the event's advanced settings.

Editing after sales open

Most fields stay editable, with two constraints:

• You cannot reduce capacity below the number already sold
• Reducing a price triggers partial refunds automatically for buyers who paid more

Price increases only apply to future buyers — existing ticket holders keep the price they paid.