Organising events

Create an event

Use the event builder to go from draft to published.

The event builder lives in your organiser dashboard at /admin/{your-slug}/events. New events start as DRAFT — you can edit safely until you publish.

Before you start

  • A connected Stripe account (see payouts and settlements) — required before you can publish a ticketed event
  • Event details: title, date/time, venue or location, description
  • A hero image (1200 × 630 px or larger recommended)

Builder tabs

The builder has three tabs at the top:

  • Edit — the form where you fill in everything
  • Preview — live buyer-facing preview
  • Seating — if the venue has a seat map, bind ticket types to sections here. No layout means General Admission.

Steps

  1. Go to your organiser dashboard and click New event.
  2. Fill in the Edit tab:
    • Title and short description
    • Start and end date/time (with timezone)
    • Location — specific address or a place you've set up
    • Location VisibilityExact address shows the full address to everyone; Obscured shows the public a fuzzed circle (or no map at all) and reveals the exact address to ticket holders at the time you pick. See obscured locations and address reveal
    • Hero image
    • Body content (rich text) — you can also embed an audio clip
  3. Add ticket types (see manage ticket types).
  4. Bind ticket types to seat sections on the Seating tab if applicable.
  5. Click Preview to check everything.
  6. Click Publish when ready.
  7. Confirm the host responsibilities acknowledgement. If the event uses an obscured location, the builder requires the full host responsibility checklist before publishing.

Ticketed events may also ask an owner or admin to accept the current chargeback and payout-hold terms before they go live.

Event statuses

StatusMeaning
DRAFTEditable, not visible to buyers
PUBLISHEDLive and sellable
CANCELLEDOrganiser cancelled — triggers automatic refunds
ARCHIVEDHidden from search; direct link still works
COMPLETEDPast its end time

After publishing

Most fields stay editable. But once tickets have sold:

  • Capacity can only go up, never below the number already sold
  • Changing date, venue, or price notifies buyers automatically
  • Reducing a ticket price triggers partial refunds for buyers who paid more

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