Troubleshooting
Common issues and quick fixes.
Payment issues
Card declines, pending charges, 3-D Secure, and double charges.
Frequently asked questions
Quick answers to the questions support hears most often.
My payout is stuck or late
What the settlement statuses mean and how to get things moving again.
Contacting support and using the chat
Reach a person through the in-app chat bubble, or by email — and how replies get back to you.