Resale marketplace
Sell tickets you can't use and buy from other attendees — safely tracked through Ithas Fire.
When an organiser enables resale on an event, you can list your ticket for sale, or buy one from another attendee. Every transfer is tracked — no screenshots, no scams.
Selling a ticket
Eligibility — the ticket must be:
- Status
VALID(not refunded, transferred, or already listed) - On an event that hasn't started
- From a ticket type where the organiser enabled resale
You also need a Stripe Connect account with payouts enabled to receive the money. Set it up from /account/settings if you haven't already.
Steps
- Open the order at /my-tickets or the hub at /sell/listings.
- Click List for Sale on an eligible ticket.
- Set an ask price. If the organiser set a resale cap, you'll see the maximum.
- Confirm. Your ticket status changes to
LISTED.
Track listings as Active, Held (buyer in checkout), Sold, Cancelled, or Expired in the /sell/listings dashboard.
When you get paid
You don't get the money immediately. Ithas Fire holds the funds through a 3-day buyer-protection window after the event ends. If no claim is filed, the payout releases to your Stripe account.
Buying a resold ticket
On any event page, resold tickets appear below the primary tickets with their ask price plus estimated fees. Click a listing to see detail, then checkout.
- A 15-minute hold starts when you enter checkout
- On successful payment, the QR code is regenerated — the seller's original code no longer works, only yours does
- Ownership transfers to your account; it shows up at /my-tickets like any other order
What can go wrong
- You can't buy your own listing — the system blocks this
- Price caps — if the organiser set a resale cap, you can't list above it
- Listings expire at event start time — you can't list for events that have already started
- Original ticket code stops working the moment a sale completes — don't try to use both
Fees and organiser royalties
Buyers pay the ask price + booking fee + tax. Sellers receive the ask price minus a platform fee. If the organiser opted in, they also earn a creator royalty — a small percentage of each resale, separate from the platform fee.